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B.C. Civil Resolution Tribunal

government agencyCredibility: 92%

Why this score? Online tribunal of British Columbia, Canada; its published decisions are the primary legal record (e.g. Moffatt v. Air Canada).

Tracked Statements (1)

The tribunal expressly rejected Air Canada's submission that its chatbot was a separate legal entity responsible for its own actions.

Context: An accurate account of the published decision (2024 BCCRT 149), which held that Air Canada is responsible for all information on its website whether from a static page or a chatbot.